Privacy Policy

Providing Our Services

We use your information to deliver, maintain, and improve our platform, facilitate account setup and activation, process transactions, and provide customer support.

Security and Compliance

We use data to protect the security of our services, detect and prevent fraud, maintain audit trails for compliance purposes, and fulfill regulatory requirements.

Analytics and Improvement

We analyze usage patterns to improve our user interface, enhance features, and develop new services. This helps us understand how users interact with our platform and identify areas for improvement.

Communication

We use contact information to send service updates, security alerts, administrative messages, and (with your consent) marketing communications about new features or services.

Data Security Measures

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Multi-factor authentication and role-based access controls
• Regular security assessments and penetration testing
• Continuous monitoring for unauthorized access attempts
• Compliance with financial industry security standards

Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer data may be retained in accordance with banking and financial regulatory requirements.

Data Processing Agreements

As a processor of banking customer data, we provide comprehensive data processing agreements that outline our security commitments, data handling practices, and compliance with applicable data protection regulations.

Service Providers

We engage trusted third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist in analyzing how our service is used. These third parties have access to your information only to perform these tasks and are obligated to maintain confidentiality.

Compliance and Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our company, our customers, or others.

Business Transfers

If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

With Your Consent

We may share your information with third parties when we have your consent to do so.

Access and Portability

You may request access to the personal information we hold about you and request a copy of your data in a structured, commonly used, and machine-readable format.

Correction and Deletion

You can request that we correct inaccurate information or delete your personal information, subject to certain exceptions related to regulatory compliance, legitimate business interests, or legal obligations.

Restriction and Objection

You may request that we restrict the processing of your information or object to our processing of your information based on our legitimate interests.

Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

End-User Data Rights

For end-user data where you are the data controller, you are responsible for responding to data subject requests. We will assist you in fulfilling these requests as outlined in our service agreement.